IT Managed Service Provider (MSP)

An IT Managed Service Provider (MSP) is a third-party organisation that remotely manages a business's IT and end-user systems on a proactive basis, typically they handle services like technical support, cyber security, network management and backup. MSP’s help business reduce downtime and improve efficiency.

Cloud migration is the process of moving data, digital assets, applications and IT resources from on-premises infrastructure (such as servers) to a cloud computing environment such as Amazon Web Services (AWS) or Microsoft Azure.

Organisations may choose to migrate their data to improve scalability, performance and to access more modern IT services.

Another type of cloud migration is when a company transfers their digital assets and data from their own on-premises data centre to a public cloud. Cloud repatriation, also known as a cloud exit, is when a company reverses the migration by moving its digital business assets from the cloud to a local on-premises data centre.

Patch Management is the process of identifying, acquiring, testing and installing software updates (patches) to existing applications and systems. It ensures that software remains up to date, addresses security vulnerabilities, and applies the most appropriate fixes for known issues.

Most cyber-attacks exploit known vulnerabilities, if a system is unpatched, it's a target.

Patching is a critical part of maintaining IT stability and security, but beyond this it improves system performance and reliability. Without regular patch management an organisation leaves themselves exposed to preventable threats and costly disruptions.

Network security involves using a combination of hardware, software, and policies to safeguard the integrity, confidentiality, and availability of network resources, company data and intellectual property.

Securing personal and company networks is an incredibly important part of IT support services. For individuals and businesses alike, IT network security is crucial because it forms the first line of defence against increasingly sophisticated cyber threats in a highly connected digital environment.

Taking preventative security measures to fortify a network is a crucial action for anyone that uses a computer, especially due to our growing reliance on technology in everyday life and business function. Without robust network security your data is at risk of exploitation. Choosing not to secure a network significantly increases the risk of ransomware, data breaches, and other cyber-attacks – often resulting in substantial financial loss, operational downtime, and reputational damage.